Seriously folks, is there a worse electronics retailer in the states? I know some folks complain about Best Buy but at least you get helped when you walk into the door and they'll even match prices with Amazon.com if you ask.
I went into the Circuit City on Memorial & Penn last nite to purchase a camera with fewer bells and whistles than my DSLR. Walked in, the place was deserted, maybe two other customers besides me and a camera sales girl that was a teenager and twirling her hair trying to act cool. Of course, the camera (Panasonic Lumix TZ5) that I wanted to look at and hopefully demo a bit, had no power supply, so I asked if she could find an alternative power supply.
She replied, "I guess." So she have heartedly looked for another power supply but could not find one. I then asked her if she would spend $300 of her own money on anything w/o being able to see how it works. Her reply? I guess not.
I just walked out shaking my head as I tried to buy a few things there last year too for the new home but I guess that I looked to "poor" in my t-shirt and shorts to afford a couple of Plasma TV's, a new home theater system, new DirecTV Tivo, as well as the ****ing cables to go with it! I mean, there were actually salesman doing nothing but staring at the walls. Didn't they realize that I had Bruce-like cash on me at the time and wanted to go ape ****?! No, because no one ****ing asked!!!
I called the manager and he apologized but did not offer anything meaningful except that he was "sorry." Unfortunately, I already knew that.
Worst CS evar!
Thanks for allowing me to Norm, err, I mean vent.