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View Full Version : Frustration with Doctors Offices, Part II (Not yours, Doc)



Sooner Born Sooner Bred
3/27/2006, 01:15 PM
I had a 9:15 appointment for a routine check up this morning. At 10:00 they called me back. The nurse checked my blood pressure then said the doctor would be in shortly. At 10:20, I went to the desk and asked how much longer. She said I was next. At 10:35, I asked again because I had to be at my niece's school by 11:15. Finally at 10:50 the doctor came in to see me, causing me to have to haul *** to pick up our lunch, check into the school office and meet her in the cafeteria. Jerks.

mrowl
3/27/2006, 01:17 PM
stop giving them your business, and tell them why.

Sooner Born Sooner Bred
3/27/2006, 01:19 PM
Oh this was a different office than the one before. They're all the same.

slickdawg
3/27/2006, 01:21 PM
Oh this was a different office than the one before. They're all the same.



You stereotyping racist.





;)




I feel your pain, last trip to the doc with my daughter drug out 3 hours long.

Octavian
3/27/2006, 01:24 PM
"God heals, and the doctor takes the fees," -Benjamin Franklin.

Sooner Born Sooner Bred
3/27/2006, 01:24 PM
They even had a big sign that said if you missed an appointment without calling ahead to cancel you'd be charged.

1stTimeCaller
3/27/2006, 01:26 PM
I get up an walk out in situations like that.

slickdawg
3/27/2006, 01:28 PM
They even had a big sign that said if you missed an appointment without calling ahead to cancel you'd be charged.

That one kills me. Many of them act like your time is invaluable, but
theirs is more valuable than anything you have.

Penguin
3/27/2006, 01:42 PM
You're an Anti-Doctite.

Mjcpr
3/27/2006, 01:43 PM
What this country needs is fewer sick people.

Beano's Fourth Chin
3/27/2006, 01:47 PM
You shouldn't be going to a school cafeteria in your condition anyway. You've probably just infected the entire campus.

JohnnyMack
3/27/2006, 01:53 PM
You shouldn't be going to a school cafeteria in your condition anyway. You've probably just infected the entire campus.

:les:SARS!!!!!

FaninAma
3/27/2006, 02:10 PM
stop giving them your business, and tell them why.

I agree.

JohnnyMack
3/27/2006, 02:11 PM
My Doc is cool. Usually I'll just talk to his nurse over the phone and they'll call in a prescription. Saves us both a lot of time.

IB4OU2
3/27/2006, 02:18 PM
My Doc is cool. Usually I'll just talk to his nurse over the phone and they'll call in a prescription. Saves us both a lot of time.

You see Dr. FeelGood too?

IB4OU2
3/27/2006, 02:21 PM
I had a 9:15 appointment for a routine check up this morning. At 10:00 they called me back. The nurse checked my blood pressure then said the doctor would be in shortly. At 10:20, I went to the desk and asked how much longer. She said I was next. At 10:35, I asked again because I had to be at my niece's school by 11:15. Finally at 10:50 the doctor came in to see me, causing me to have to haul *** to pick up our lunch, check into the school office and meet her in the cafeteria. Jerks.

His 8:00 A.M. Teetime was probably delayed.

yermom
3/27/2006, 02:23 PM
You see Dr. FeelGood too?

he's the one that makes ya feel all right

JohnnyMack
3/27/2006, 02:31 PM
he's the one that makes ya feel all right

Yeah yeah
Rat-tailed Jimmy he's a second hand hood
Deals out in Hollywood
Got a '65 Chevy, primered flames
Traded for some powdered goods
Jigsaw Jimmy he's runnin' a gang
But I hear he's doin' o.k.
Got a cozy little job through the Mexican mob
Packages the candycaine

He's the one they call Dr. Feelgood
He's the one that makes ya feel all right
He's the one they call Dr. Feelgood

Cops on the corner always ignore
Somebody's getting paid
Jimmy's got it wired, law's for hire
Got it made in the shade
Got a little hideaway, does business all day
But at night he'll always be found
Sellin' sugar to the sweet
People on the street
Call this Jimmy's town

He's the one they call Dr. Feelgood
He's the one that makes ya feel all right
He's the one they call Dr. Feelgood
He's gonna be your Frankenstein
I've got one thing you'll understand
(Dr. Feelgood)
He's not what you'd call a glamorous man
(Dr. Feelgood)
Got one thing that's easily understood
(Dr. Feelgood)
He's the one they call Dr. Feelgood
Oh yeah

He'll tell you he's the king
Of thes barrio streets
Moving up to shangri-la
Came by his wealth as a matter of luck
Says he never broke no law
Two time loser running out of juice
Time to move out quick
Heard a rumour going round
Jimmy's going down
This time it's gonna stick

He's the one they call Dr. Feelgood
He's the one that makes ya feel all right
He's the one they call Dr. Feelgood
He's gonna be your Frankenstein

Let him soothe your soul, just take his hand
(Dr. Feelgood)
Some people call him an evil man
(Dr. Feelgood)
Let him introduce himself real good
(Dr. Feelgood)
He's the only one they call Feelgood

Guitar!

I've got one thing you'll understand
(Dr. Feelgood)
He's not what you'd call a glamorous man
(Dr. Feelgood)
Got one thing that's easily understood
(Dr. Feelgood)
He's the one they call Dr. Feelgood

Dr. Feelgood (Dr. Feelgood)
Dr. Feelgood (Dr. Feelgood)
Dr. Feelgood (Dr. Feelgood)

SicEmBaylor
3/27/2006, 04:13 PM
My dad's a doc and let me tell you they have PLENTY of complaints about their patients as well. It's definitely a two way street.

85Sooner
3/27/2006, 04:37 PM
They even had a big sign that said if you missed an appointment without calling ahead to cancel you'd be charged.


THats what Pi$$es me off.

IronSooner
3/27/2006, 04:41 PM
Pretend like you're having a baby in the waiting room or something.

Okla-homey
3/27/2006, 05:15 PM
I've found projectile vomiting at the reception desk gets you ushered right in.

SouthFortySooner
3/27/2006, 06:05 PM
I have worked in a physicians office, (Lab/X-Ray), for 20 years. People are usually in a hurry until its their turn.

You don't have any idea what is keeping him from seeing you, but it generally would make you sad.

crawfish
3/27/2006, 06:12 PM
I have worked in a physicians office, (Lab/X-Ray), for 20 years. People are usually in a hurry until its their turn.

You don't have any idea what is keeping him from seeing you, but it generally would make you sad.

I'd believe this, but we have some doctors that never seem to run behind even when the waiting room is full, and others who make you wait 30 minutes in an empty room. I had to wait 1 1/2 hours once, and no less than FIVE pharmaceutical reps went back during that time. I've since switched doctors.

I can live with the occasional wait. When it's habitual, it's a disrespect of my time. Use some trend analysis for your scheduling, for crying out loud. :mad:

Sooner Born Sooner Bred
3/27/2006, 06:14 PM
Well if it is later in the day and they are running late or they are fitting me in, cool. But if I have one of the earliest appts, then they need to do a better job scheduling.

proud gonzo
3/27/2006, 06:15 PM
i got my first allergy shots (one in each arm) today. I didn't have a problem at all. They even got to me before my scheduled appointment time.



...of course I didn't have to deal with any doctors--just a nurse.

SicEmBaylor
3/27/2006, 06:32 PM
I'd believe this, but we have some doctors that never seem to run behind even when the waiting room is full, and others who make you wait 30 minutes in an empty room. I had to wait 1 1/2 hours once, and no less than FIVE pharmaceutical reps went back during that time. I've since switched doctors.

I can live with the occasional wait. When it's habitual, it's a disrespect of my time. Use some trend analysis for your scheduling, for crying out loud. :mad:

Those pharmecutical reps are very often very benefital to you as a patient. I don't know the policy of most doctors but those reps come loaded with free samples that my dad for instance passes on to his patients for free thus reducing the cost of their medications.

1stTimeCaller
3/27/2006, 06:46 PM
Those pharmecutical reps are very often very benefital to you as a patient. I don't know the policy of most doctors but those reps come loaded with free samples that my dad for instance passes on to his patients for free thus reducing the cost of their medications.

heh. my brother was and my SIL is a pharm rep. There is no such thing as 'free'.

SicEmBaylor
3/27/2006, 06:49 PM
heh. my brother was and my SIL is a pharm rep. There is no such thing as 'free'.

Well from the agent to the doctor. He's never paid for free samples before nor has he charged for free samples, but yes of course the patient probably does end up paying for it through the cost of a regular prescription.

mrowl
3/27/2006, 07:33 PM
Those pharmecutical reps are very often very benefital to you as a patient. I don't know the policy of most doctors but those reps come loaded with free samples that my dad for instance passes on to his patients for free thus reducing the cost of their medications.

and the doctor gets a check, vacation, TV, ipod, for selling it. Great system.

FaninAma
3/27/2006, 07:47 PM
I'd believe this, but we have some doctors that never seem to run behind even when the waiting room is full, and others who make you wait 30 minutes in an empty room. I had to wait 1 1/2 hours once, and no less than FIVE pharmaceutical reps went back during that time. I've since switched doctors.

I can live with the occasional wait. When it's habitual, it's a disrespect of my time. Use some trend analysis for your scheduling, for crying out loud. :mad:

I agree. I do think it's OK for doctors to charge for no shows but only if they themselves don't routinely make patients wait more than 15 minutes beyond their appointment times. When I run late it's usually because a patient or patients showed up late and still needed to be seen which in turn sets your whole morning or afternoon schedule back by 15 minutes per patient that has to be worked in.

Doctors also get complaints when you can't work in patients exactly when they want to be seen. I try to only work in true emergencies out of respect for my patients who have scheduled appointments.

AlbqSooner
3/27/2006, 09:10 PM
I had a similar experience to the one you set out. I finally walked out when the Doc was still a no-show one hour after my scheduled appointment. When I got his bill for the office visit in the mail, I refused to pay it since I had actually had no office visit despite having made myself available to him.

I then sent him a bill for my hour at my regular office billing time.

Neither of us paid the other, but I felt better about having sent the bill for my time. Neither of us ever saw the other in a professional setting after that.

crawfish
3/27/2006, 09:15 PM
Those pharmecutical reps are very often very benefital to you as a patient. I don't know the policy of most doctors but those reps come loaded with free samples that my dad for instance passes on to his patients for free thus reducing the cost of their medications.

Understood. I have friends who are reps. However, when I've been waiting an hour and a half past my scheduled time for an appointment, I'm a lot less on that bandwagon...

OUDoc
3/27/2006, 10:15 PM
and the doctor gets a check, vacation, TV, ipod, for selling it. Great system.
****, I wish. You're thinking politician/political lobbyist.

SicEmBaylor
3/27/2006, 10:19 PM
****, I wish. You're thinking politician/political lobbyist.

My dad does get some free stuff for doing those teleconferences but they're medical type equipment. Hell, if he got ipods and TV's they'd be going to me. :D

RacerX
3/27/2006, 11:10 PM
Our pediatrician rocks. Rocks hard. That whole office does.

My Doc's office is better than I've had in the past. I've not had that SBSB experience with this group. But I've had that happen at other doctors I've used.

Sooner Born Sooner Bred
3/27/2006, 11:12 PM
This was a specialist. Thankfully I don't have to do this again.

PhxSooner
3/27/2006, 11:31 PM
We had that problem with my son's first pediatrician. She was in a popular practice with several other doctors, and we would wait no less than 30 minutes past a scheduled appointment. I finally asked why, and was told because of no-shows, they double-booked every appointment. I agree with charging for a no-show (I've got doctors in the family, too), but the double-booking was crazy. We chose to go to a different practice and have been happy ever since.

This of course doesn't apply to SBSB's prob with a specialist, I just felt like posting today...;)

Tailwind
3/27/2006, 11:34 PM
So...other than being ****ed that you had to wait (and I'm with you on that one, BTW) are you ok?

OKC-SLC
3/28/2006, 12:07 AM
and the doctor gets a check, vacation, TV, ipod, for selling it. Great system.
wrong. there is fairly descriptive legislation outlawing this these days.

OKC-SLC
3/28/2006, 12:13 AM
I have worked in a physicians office, (Lab/X-Ray), for 20 years. People are usually in a hurry until its their turn.

You don't have any idea what is keeping him from seeing you, but it generally would make you sad.
Indeed.

Trust me, no one working in that office wants to be there until 6:30, but that's what happens. SFS is right--sometimes the most impatient people in the waiting room are the ones who have a list of complaints ranging from the bruise on their pinky toe to the itching of their teeth. OUDoc knows what I'm talking about.

Agreed, though, about the doublebooking. It's a sad statement on the reimbursement level for physicians who merely manage patients rather than do procedures. There is no penalty for 'self-pay' patients, so double-booking is often the way to make fiscal sense. You would throw up in your mouth AND on the floor if you knew what kind of debt I have.

OU-HSV
3/28/2006, 12:17 AM
Indeed.

Trust me, no one working in that office wants to be there until 6:30, but that's what happens. SFS is right--sometimes the most impatient people in the waiting room are the ones who have a list of complaints ranging from the bruise on their pinky toe to the itching of their teeth. OUDoc knows what I'm talking about.

Agreed, though, about the doublebooking. It's a sad statement on the reimbursement level for physicians who merely manage patients rather than do procedures. There is no penalty for 'self-pay' patients, so double-booking is often the way to make fiscal sense. You would throw up in your mouth AND on the floor if you knew what kind of debt I have.
True...but I just threw up thinking about how quickly you'll be able to pay it off too! :D

mrssoonerhubler
3/28/2006, 12:17 AM
Those pharmecutical reps are very often very benefital to you as a patient. I don't know the policy of most doctors but those reps come loaded with free samples that my dad for instance passes on to his patients for free thus reducing the cost of their medications.

yeah, but you pay for it out the *** later. Samples are a good idea though b/c if you are in the office and don't feel good, you don't want to wait for them the fill your prescriptions at the pharmacy. You just want to go home. It just makes heath care cost higher though.

But the only real way that we are ever going to reduce the price for health care is to put a limit on how much you can sue a doctor for. The price of malpractice insurance is OUTRAGEOUS. And the things people sue for and win is equally as ridiculous. Until they put a cap on it, health care costs are just going to keep getting higher.

Jimminy Crimson
3/28/2006, 12:18 AM
Indeed.

Trust me, no one working in that office wants to be there until 6:30, but that's what happens. SFS is right--sometimes the most impatient people in the waiting room are the ones who have a list of complaints ranging from the bruise on their pinky toe to the itching of their teeth. OUDoc knows what I'm talking about.

Agreed, though, about the doublebooking. It's a sad statement on the reimbursement level for physicians who merely manage patients rather than do procedures. There is no penalty for 'self-pay' patients, so double-booking is often the way to make fiscal sense. You would throw up in your mouth AND on the floor if you knew what kind of debt I have.

Right on.

OKC-SLC
3/28/2006, 12:23 AM
True...but I just threw up thinking about how quickly you'll be able to pay it off too! :D
yeah, the thirty year repayment plan sure is nauseatingly rapid.

OKC-SLC
3/28/2006, 12:33 AM
yeah, but you pay for it out the *** later. Samples are a good idea though b/c if you are in the office and don't feel good, you don't want to wait for them the fill your prescriptions at the pharmacy. You just want to go home. It just makes heath care cost higher though.

But the only real way that we are ever going to reduce the price for health care is to put a limit on how much you can sue a doctor for. The price of malpractice insurance is OUTRAGEOUS. And the things people sue for and win is equally as ridiculous. Until they put a cap on it, health care costs are just going to keep getting higher.
On the topic of samples: no question, the pharmaceutical industry isn't hurting for money, and they wouldn't give samples if it didn't make fiscal sense for them to do so. And i'm not giving them a pass on this 'charity', because it's nothing more than advertising. But, being a capitalist republican, I'm fine with drug companies reaping benefits, financial or otherwise, for the ENORMOUS investments in research they undertake. We have medicines available today that are nothing short of miraculous.

Malpractice insurance is a crippler. Many people would be surprised that the annual premiums for certain specialties in certain states exceed $100,000 for many providers--and these aren't MD's who have been successfully sued or anything, either. I'm not sure that capping these frivolous suits is necessarily the fix-all, but definitely a step in the right direction. I don't tell anyone what I do when I'm at the store, or renting a car, or heaven forbid after a fender-bender. You become a target/gold-mine in a big way, whether you've done anything wrong or not.

PhxSooner
3/28/2006, 12:36 AM
I read an article a year or so ago talking about how W. Virginia has lost so many specialists because of the extreme cost for malpractice insurance and the huge payouts issued by juries.

OKC-SLC
3/28/2006, 12:41 AM
Many states in the NE have lost OB/GYNs, who are now commuting across state lines for same pay and half the malpractice.

I'm sure this is affecting waiting room times in a favorable way.

OU-HSV
3/28/2006, 08:41 AM
yeah, the thirty year repayment plan sure is nauseatingly rapid.
Damn..that is disgusting

FaninAma
3/28/2006, 10:16 AM
and the doctor gets a check, vacation, TV, ipod, for selling it. Great system.

He does if he wants to go to jail. It is now totally illegal for drug reps to give and doctors to accept this kind of incentive. The most drug reps will give doctors these days is a stethoscope or free text book for participating in a teleconference. I don't think most physicians are going to risk their careers over those type inducements.

mrowl
3/28/2006, 10:19 AM
wrong. there is fairly descriptive legislation outlawing this these days.

yeah, and it doesn't happen...

OUDoc
3/28/2006, 10:21 AM
yeah, and it doesn't happen...
Not to my knowledge it doesn't. Pharm companies wouldn't want the kind of heat that would come with that. They get into enough legal battles as it is.

mrowl
3/28/2006, 10:21 AM
He does if he wants to go to jail. It is now totally illegal for drug reps to give and doctors to accept this kind of incentive. The most drug reps will give doctors these days is a stethoscope or free text book for participating in a teleconference. I don't think most physicians are going to risk their careers over those type inducements.

I would think it still happens, just like in every other business.

FaninAma
3/28/2006, 10:25 AM
yeah, the thirty year repayment plan sure is nauseatingly rapid.

I'll have mine paid off in under 20 but I also worked a lot in med school as a relief pharmacist....weekends and almost all holidays. No, I don't expect sympathy just trying to add some perspective on how costly it is to attend medical school. And then you get to go out and work for minimum wage as a resident for 3 to 7 years(when you calcualte the income for the time a resident puts in.).

OUDoc
3/28/2006, 10:27 AM
I would think it still happens, just like in every other business.
Possible, like giving recruits money, etc, but I've never seen or known anyone who claims anything like that is going on (bad sentence, but you get the point).

FaninAma
3/28/2006, 10:27 AM
I would think it still happens, just like in every other business.

Maybe, probably but not nearly as often as the public thinks. There are some serious penalties for drug companies and doctors for providing inducements. You do not want to run afoul of these laws.

mrowl
3/28/2006, 10:31 AM
Possible, like giving recruits money, etc, but I've never seen or known anyone who claims anything like that is going on (bad sentence, but you get the point).

I see yalls point.