cleller
3/23/2013, 11:58 AM
I've used TurboTax for several years, and generally swear by it. I've always downloaded the program, and done my taxes on the computer. It seems that now they encourage working thru their website, probably a way to increase revenue.
This year I've had much more frustration than ever before. I can also find no way to view the actual forms like you could with the old program. Yesterday, my daughter called with a very messed up situation with her taxes using TurboTax. After about an hour of trying to figure out what was going wrong, she started over at HR Block. It went smoothly with no problems.
Right now I am unable to complete my state form, because I need at "NAICS code" from my federal form, which I cannot see at TurboTax. Getting a phone number to call was tough, and then I sat on hold until I gave up.
Guess I'll start over at HR Block.
This year I've had much more frustration than ever before. I can also find no way to view the actual forms like you could with the old program. Yesterday, my daughter called with a very messed up situation with her taxes using TurboTax. After about an hour of trying to figure out what was going wrong, she started over at HR Block. It went smoothly with no problems.
Right now I am unable to complete my state form, because I need at "NAICS code" from my federal form, which I cannot see at TurboTax. Getting a phone number to call was tough, and then I sat on hold until I gave up.
Guess I'll start over at HR Block.