OULenexaman
3/1/2012, 11:11 AM
This could get interesting.....:biggrin:
Please immediately share with all your travelers
Update from United Airlines
United and Continental Airlines will complete the final step in their merger beginning at 12:01am on March 3, 2012 with the migration of all reservations to the SHARES reservation platform formerly used by Continental.
Below is some key information that may impact your travel this coming weekend and in the weeks ahead:
All United and Continental reservation and ticketing systems will “go dark” at 12:01am on March 3, including www.united.com. There will be no outlet for ticketing or reservations for approximately 2.5 hours.
Once the system restores, there will be a new united.com website and continental.com will cease to exist.
· United advised that they have set up a website – UnitedHub.com to answer any questions and explain the system outage this weekend.
All bookings made on United’s Apollo platform will now be “live” in SHARES and will carry a new record locator. If you have an existing, ticketed United reservation, you can still check in on-line or at the airport and access your reservation with the original record locator. If you have an existing, ticketed Continental reservation, your record locator will not change.
After the cutover, United will operate with the 016 ticketing code and the Continental 005 code will no longer exist. Former Continental flights will now appear as United flights in all reservation systems. If you are currently holding a ticket validated on Continental 005 stock, it will still be valid for travel as long as it is used “as is”.
Voluntary changes to Continental 005 tickets can still be made. Please consult with a American Express office for details on this process if you need to make a change in your plans, or you can utilize your online tool.
If you are traveling between Friday, March 2 and Sunday, March 4, we are recommending you do the following:
Make sure your United reservation has been ticketed by Friday, March 2
Check in on-line before arriving at the airport and PRINT your boarding pass. United is advising that mobile device boarding passes will be accepted but we are advising that you also carry a printed version.
For additional questions, please contact your American Express Travel office.
Please immediately share with all your travelers
Update from United Airlines
United and Continental Airlines will complete the final step in their merger beginning at 12:01am on March 3, 2012 with the migration of all reservations to the SHARES reservation platform formerly used by Continental.
Below is some key information that may impact your travel this coming weekend and in the weeks ahead:
All United and Continental reservation and ticketing systems will “go dark” at 12:01am on March 3, including www.united.com. There will be no outlet for ticketing or reservations for approximately 2.5 hours.
Once the system restores, there will be a new united.com website and continental.com will cease to exist.
· United advised that they have set up a website – UnitedHub.com to answer any questions and explain the system outage this weekend.
All bookings made on United’s Apollo platform will now be “live” in SHARES and will carry a new record locator. If you have an existing, ticketed United reservation, you can still check in on-line or at the airport and access your reservation with the original record locator. If you have an existing, ticketed Continental reservation, your record locator will not change.
After the cutover, United will operate with the 016 ticketing code and the Continental 005 code will no longer exist. Former Continental flights will now appear as United flights in all reservation systems. If you are currently holding a ticket validated on Continental 005 stock, it will still be valid for travel as long as it is used “as is”.
Voluntary changes to Continental 005 tickets can still be made. Please consult with a American Express office for details on this process if you need to make a change in your plans, or you can utilize your online tool.
If you are traveling between Friday, March 2 and Sunday, March 4, we are recommending you do the following:
Make sure your United reservation has been ticketed by Friday, March 2
Check in on-line before arriving at the airport and PRINT your boarding pass. United is advising that mobile device boarding passes will be accepted but we are advising that you also carry a printed version.
For additional questions, please contact your American Express Travel office.