MamaMia
10/11/2007, 09:23 PM
Since September I've not been able to watch TV without constantly losing the picture. We'll still have sound, but no picture. This is happening on all the sets but not at the same time. At first it was just the local channels, but now its happening on ESPN and other channels. Every time I call the cable company I get a different story. They kept sending hits to the TVs, but it never fixed the problem. They also told me a couple of times that they would send someone to check the poll. Then the lady said that it may be my TV or the wiring inside the house, so a gentleman from my church came over and switched out the TV sets and wiring, just to make sure the problem wasn't on our end. After talking to a technician today, I realized that they knew all along the problem wasn't on my end.
On three occasions, technicians were scheduled to come in the house to try to fix the problem, but they never showed. There was a guy who worked for them who fixed things really well, but I learned he doesn't work for them anymore. I called the supervisor on Monday. She scheduled another appointment for yesterday and again, nobody showed. By now, I've taken off more days than I can afford to wait for cable guys. :(
Last night I called again and was not very nice about it. Finally a cable guy shows up this afternoon and tells me that he answers dozens of these calls a week and that its been going on for months all over town. He says his own cable does the same thing and that the problem's not on Suddenlinks end but its the 'hit peoples' fault. :confused:
I have not been able to record any OU football games this whole season. I'm very upset that I had Lester over here switching TVs and wiring out for no reason since Suddenlink knew all along the problem was not my TVs and wiring and also that the problem was not even fixable. Not fixable?
Two questions:
1) What the hell is a cable hit person?
2)What satellite company and plan can I subscribe to that will have all the OU games?
On three occasions, technicians were scheduled to come in the house to try to fix the problem, but they never showed. There was a guy who worked for them who fixed things really well, but I learned he doesn't work for them anymore. I called the supervisor on Monday. She scheduled another appointment for yesterday and again, nobody showed. By now, I've taken off more days than I can afford to wait for cable guys. :(
Last night I called again and was not very nice about it. Finally a cable guy shows up this afternoon and tells me that he answers dozens of these calls a week and that its been going on for months all over town. He says his own cable does the same thing and that the problem's not on Suddenlinks end but its the 'hit peoples' fault. :confused:
I have not been able to record any OU football games this whole season. I'm very upset that I had Lester over here switching TVs and wiring out for no reason since Suddenlink knew all along the problem was not my TVs and wiring and also that the problem was not even fixable. Not fixable?
Two questions:
1) What the hell is a cable hit person?
2)What satellite company and plan can I subscribe to that will have all the OU games?